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HP HP2-I14 Exam Dumps

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HP HP2-I14 Sample Questions

Question # 1

A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tellthis customer about the benefits of using Original HP supplies? (Select two.)

A. Original HP supplies work the first time, every time.
B. Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
C. Non-HP supplies are usually counterfeit and buyers can be subject to fines.
D. Non-HP supplies are not recyclable and are costly to dispose of properly.
E. Original HP supplies help reduce service calls, minimizing printer downtime.

Question # 2

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

A. HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.
B. The environment is not really affected by toner, whether the cartridges are from HP or third parties.
C. According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.
D. According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.