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ServiceNow CSA Exam Dumps

ServiceNow Certified System Administrator

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Total Questions : 147
Update Date : June 05, 2024
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ServiceNow CSA Sample Questions

Question # 1

Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

 A. Access List 
B. Can Access 
C. Accessible to
 D. Can Read 



Question # 2

Which field (or fields) is used as a unique key during imports? 

A. Match Fields 
B. Coalesce Fields
 C. Key Fields 
D. Sys IDs 



Question # 3

Where can Admins check which release is running on an ServiceNow instance? 

A. Memory Stats module 
B. Stats module 
C. System.upgraded table 
D. Transactions log 



Question # 4

What feature do you use to specify which users are able to access a Service Catalog Item? 

A. Can Read Role 
B. Catalog User Role
 C. Can Order Tab 
D. User Criteria 



Question # 5

Which one statement correctly describes Access Control rule evaluation? 

A. Rules are evaluated using roles. The role with the most permissions evaluates the rules first 
B. If more than one rule applies to a row, the older rule is evaluated first 
C. If a row level rule and a field level rule exist, both rules must be true before an operation is allowed 
D. Rules are evaluated from the general to the specific, so a table rule must be active to continue 



Question # 6

Buttons, form links, and context menu items are all examples of what type of functionality?

 A. Business Rule 
B. UI Action 
C. Client Script 
D. UI Policy 



Question # 7

What is a formatter? Select one of the following. 

A. A formatter allows you to configure applications on your instance 
B. A formatter is a form element used to display information that is not a field in the record 
C. A formatter allows you to populate fields automatically 
D. A formatter is a set of conditions applied to a table to help find and work with data