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ASQ CSSBB Exam Dumps
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ASQ CSSBB Sample Questions
Question # 1In a Fishbone Diagram the 6M’s stand for Methods, Measurements, Machine, Man, Mother Nature and ____________ .
A. Management
B. Merger
C. Materials
D. Medical
Question # 2
Use this data to calculate the Z Score. Average of: 92, Standard Deviation: 2, Upper Spec Limit: 101
A. 0.75
B. 1.5
C. 2.25
D. 4.50
Question # 3
Early in a project a Belt will want to begin to identify and evaluate risk factors for the subject process and will therefore begin building a(n) ________.
A. FMEA
B. SIPOC
C. X-Y Diagram
D. Team Charter
Question # 4
Special Cause Variation falls into which two categories?
A. Natural & Unnatural
B. Short Term & Long Term
C. Assignable & Pattern
D. Attribute & Discreet
Question # 5
Sally and Sara sell flower pots at their garage sale. Sally motivates Sara mentioning that they will sell a minimum of 15 pots per day if the outside temperature exceeds 60o F. From a sample, whose population is assumed to follow a Normal Distribution, taken for 30 days at 60 degrees or more an average of 13.6 pots per day were sold with a Standard Deviation of 0.7 pots. The statistical Degrees of Freedom for this example are?
A. 1
B. 29
C. 30
D. 31
E. 2
Question # 6
When the Inputs, X’s, for your process are Normally Distributed about the Mean, the Outputs, Y’s, will always be Normally Distributed.
A. True
B. False
Question # 7
The Japanese born function of a Kaizen event utilizes a specific, step-by-step approach meant to bring about major changes to a process.
A. True
B. False
Question # 8
Statistical Difference is the magnitude of difference or change required to distinguish between a true difference, brought about by change or improvement, and one that could have occurred by chance.
A. True
B. False
Question # 9
When one speaks of 20% of something contributing 80% of the affect they are referring to what is known as the _________________.
A. Shewhart Example
B. Connection Principle
C. Balance Equation
D. Pareto Principle
Question # 10
Cost of Poor Quality (COPQ) can be classified as Visible Costs and Hidden Costs. All these items are Hidden Cost except __________________.
A. Lost Customer Loyalty
B. Returns
C. Time Value of Money
D. Late Delivery
Question # 11
Range Charts are the technique used to determine if ______________ are occurring within the subgroups of the SPC Charts.
A. Common Causes
B. Special inspections
C. Unnatural forces
D. Special Causes
Question # 12
Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI’s?
A. Cycle Time
B. Defects
C. No. of Units Reworked
D. Labor Hours
E. All of these answers are correct
Question # 13
Sally and Sara sell flower pots at their garage sale. Martha motivates Rose mentioning that they will sell a minimum of 16 pots per day if the outside temperature exceeds 60o F. From a sample, whose population is assumed to follow a Normal Distribution, taken for 30 days at 60 degrees or more an average of 15.2 pots per day were sold with a Standard Deviation of 0.6 pots. What is the Z value for this sales process?
A. 0.67
B. 1.13
C. 1.33
D. 2.66
Question # 14
Sally bought a blender from her local appliance store. When she changed blades the blender would not function. For the manufacturer this would be categorized as what type of cost?
A. Internal Failure Costs
B. External Failure Costs
C. Prevention Costs
D. Appraisal Costs