Easy & Quick Way To Pass Your Any Certification Exam.
Salesforce CRT-251 Exam Dumps
Salesforce Certified Sales Cloud Consultant (SP24)
Recent CRT-251 Exam Results
Our Salesforce CRT-251 dumps are key to get success. More than 80000+ success stories.
Clients Passed Salesforce CRT-251 Exam Today
Passing score in Real Salesforce CRT-251 Exam
Questions were from our given CRT-251 dumps
CRT-251 Dumps
Dumpsspot offers the best CRT-251 exam dumps that comes with 100% valid questions and answers. With the help of our trained team of professionals, the CRT-251 Dumps PDF carries the highest quality. Our course pack is affordable and guarantees a 98% to 100% passing rate for exam. Our CRT-251 test questions are specially designed for people who want to pass the exam in a very short time.
Most of our customers choose Dumpsspot's CRT-251 study guide that contains questions and answers that help them to pass the exam on the first try. Out of them, many have passed the exam with a passing rate of 98% to 100% by just training online.
Top Benefits Of Salesforce CRT-251 Certification
- Proven skills proficiency
- High earning salary or potential
- Opens more career opportunities
- Enrich and broaden your skills
- Stepping stone to avail of advance CRT-251 certification
Who is the target audience of Salesforce CRT-251 certification?
- The CRT-251 PDF is for the candidates who aim to pass the Salesforce Certification exam in their first attempt.
- For the candidates who wish to pass the exam for Salesforce CRT-251 in a short period of time.
- For those who are working in Salesforce industry to explore more.
What makes us provide these Salesforce CRT-251 dumps?
Dumpsspot puts the best CRT-251 Dumps question and answers forward for the students who want to clear the exam in their first go. We provide a guarantee of 100% assurance. You will not have to worry about passing the exam because we are here to take care of that.
Salesforce CRT-251 Sample Questions
Question # 1Universal Containers (UC) created a new mobile app that enables customers to place orders and track fulfillment. UC wants to quickly embed customer service into the new mobile app. Which two features should be added to meet this requirement? Choose 2 answers
A. Salesforce Knowledgebase
B. Chatter Groups
C. Field Service Lightning
D. Service Cloud SOS
Question # 2
Universal Containers runs a support operation with multiple call centers. The Support Manager wants to measure first-call resolution by call center location, agent, and calendar month.Which reporting solution should the Consultant recommend?
A. Create a list view report that includes fields for call center location, agent, calendar month, and first-call resolution.
B. Create a reporting snapshot that includes fields for call center location, agent, calendar month, and first-call resolution.
C. Create a joined report that includes fields for call center location, agent, calendar month, and first-call resolution.
D. Create a matrix report that includes fields for call center location, agent, calendar month, and first-call resolution.
Question # 3
Universal Containers has a single contact center that handles all service requests including chat, Cases, and web form submissions. It is important that Reps are assigned work evenly so that all requests are handled in the order they are received.How would a Consultant address this requirement?
A. Configure Case Assignment Rules
B. Configure Omni-Channel with Most Available Routing
C. Configure Live Agent Skills-based Routing
D. Configure Omni-Channel with Least Active Routing
Question # 4
The Contact Center at Universal Containers wants to increase its profit margins by promoting call deflection within Service Cloud.Which two solutions should a Consultant recommend? Choose 2 answers
A. Knowledge Base
B. Customer Community
C. Automatic Call Distribution
D. Service Cloud Console
Question # 5
Support agents need to verify that customers are eligible to receive customer support before they can update the Which two objects are used to verify that a customer is entitled to receive support? Choose 2 answers
A. Contacts
B. Products
C. Service contracts
D. Case history